Search
Search is keyword-based. It is designed to quickly find items when you already know what you are looking for (IDs, codes, short terms).
What search looks at
Search can run across these item types (based on your search options):
| Item type | What we search |
|---|---|
| Projects | Name, ID, Code, Custom Fields, Description |
| Tasks | Name, ID, Custom Fields, Description |
| Apps (Risks, Issues, etc.) | Name, ID, Requestor name, Custom Fields, Description |
| Users and Clients | Name, ID, Email, Keywords, Custom Fields, Description |
| Documents | Name, Description |
| Discussions | Summary, Description |
| Reports | Name, ID, Description |
How keywords work
We split what you type into keywords and look for matches based on those keywords (no stemming or language interpretation).
Example: Search for HSM J13 will return items that contain:
- both
HSMandJ13(in any order), and also - either
HSMorJ13(partial matches)
Best matches come first
- Items that match your keywords more strongly (for example in the name, code, or ID) show up first.
- Items that match only partially show up later.
- If multiple items match equally well, recently updated items may appear higher.
Tips
- Use exact IDs/codes when you have them (for example
T00756orH-13). - Add a second keyword to narrow results (for example
HSM J13).