24x5 Unmatched Support
As a Celoxis customer, you get access to the best support resources. Be it hiring the best support engineers, developing intuitive learning assets or providing customized training and Q&A sessions, we leave no stone unturned when it comes to solving your issues.
Help Center
Web Based Training and Q&A
If you prefer trainer led session over self learn, we got that covered too. Our web based training is conducted by qualified project management experts. We also provide a Free 1 hour Q&A (post purchase).
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Self-service
FAQs, API Guide, 2-minutes videos, Getting Started guide and Configuration handbook make self-service a happy experience.
Knowledge Base
We offer a comprehensive online repository of product documentation. You can easily search & find exactly what you are looking for.
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Community Forums
Become a member of our active community forums, connect with other users and get answers to your queries.
Ideas Forum
Have an idea on how to make Celoxis better? Contribute your ideas or recommend new features. We are all ears!
Applause for our Support Team
The response was timely, almost instant. The recommended solution was spot on the first time and very clear.
I continue to be absolutely amazed at the unbeatable responsiveness & consistent pertinence of the answers provided by the Celoxis team. Brilliant support for a great system.
I must admit, you guys are the best support team plus best software I have used out of other 38 applications that I have been trying and found Celoxis to be the BEST.
Very happy with the support that I have been receiving from Celoxis so far. They have been prompt in their responses. Even to the point of expediting solutions when I communicated that there was an internal deadline due to C-level presentations.
Celoxis is incredible! I have never experienced such a fast response from customer service. In the industry we are in to get support in minutes is incredibly important and saves me wasting time. I really cant say enough about the service you guys provide, thank you!
I am fully satisfied with the support I've received from the Celoxis team. This is not the first time that the Celoxis team has helped me with some questions. I hope that the advice I received while resolving this ticket will be added to the Celoxis APIv2 Guide, allowing users to create queries without additional support.
Celoxis is now a integral part of our business and the Celoxis team have provided excellent support when we have needed it.
Very quick and easy response that saved me a lot of trial and error time.
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