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Knowledge Basev15.1

Troubleshooting

ProblemSolution
Unauthorized (401)Generate a new access token from the same Celoxis instance.
Celoxis tools do not appearVerify that the URL ends with /psa/mcp and restart the desktop application.
ChatGPT uses STDIOChange the connection type to Streamable HTTP.
Claude shows npx or command not foundInstall Node.js and restart Claude Desktop.
Claude does not load the serverValidate the JSON configuration file.
Cursor does not show toolsVerify mcp.json, validate the JSON, and confirm that the server is enabled.
Another user's data appearsYou are using the wrong access token.
No projects or tasks are returnedTry a more specific query such as Show my projects.
Access token cannot be generatedContact your Celoxis administrator.
Timeout or certificate errorsVerify VPN, firewall, network access, and SSL certificates.
Browser version of ChatGPT, Claude, or CursorUse the desktop application instead.