Troubleshooting
| Problem | Solution |
|---|---|
| Unauthorized (401) | Generate a new access token from the same Celoxis instance. |
| Celoxis tools do not appear | Verify that the URL ends with /psa/mcp and restart the desktop application. |
| ChatGPT uses STDIO | Change the connection type to Streamable HTTP. |
| Claude shows npx or command not found | Install Node.js and restart Claude Desktop. |
| Claude does not load the server | Validate the JSON configuration file. |
| Cursor does not show tools | Verify mcp.json, validate the JSON, and confirm that the server is enabled. |
| Another user's data appears | You are using the wrong access token. |
| No projects or tasks are returned | Try a more specific query such as Show my projects. |
| Access token cannot be generated | Contact your Celoxis administrator. |
| Timeout or certificate errors | Verify VPN, firewall, network access, and SSL certificates. |
| Browser version of ChatGPT, Claude, or Cursor | Use the desktop application instead. |