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Knowledge Basev14.0

Jira Integration

In many organizations, Jira is still the key software for developers, while project managers and PMO want to use a project management software and still have visibility into resource workloads.

With this integration, you will be able to automatically create tasks in Celoxis when issues are created in Jira. Also, when issues are updated in Jira, the corresponding tasks in Celoxis will be automatically updated.

Zapier

Celoxis integrates with Jira and many other apps using Zapier. Zapier is a cloud-based service that allows you to build powerful integrations between different systems without writing code. For more information, visit their website: zapier.com.

Zap

An automation in Zapier is called a zap. A zap connections two apps - a trigger app and an action app. The trigger app notifies the zap about an event and the zap then performs an action in the action app. In our case, the trigger app is Jira because it will notify our zap when an issue is created or updated. The action app, in our case, is Celoxis because that is where our zap will create and update tasks. In this guide, we will be building two zaps:

  • Zap #1 — when an issue is created in Jira, create a task in Celoxis.
  • Zap #2 — when an issue is updated in jira, update the corresponding task in Celoxis.

Let's see how Jira, Zapier and Celoxis all fit together:

From the above diagram, you can see that Jira and Celoxis can even be on our intranet provided they have access from the internet. It may be possible to configure internet access only from Zapier.


Zap #1 – New issue in Jira → Create task in Celoxis
  1. Make a Zap
  2. Choose Jira as the Trigger App
  3. Select the "New Issue" jira trigger
  4. Connect with Jira
  5. Enter Jira credentials
  6. Test your newly added connection
  7. You connection is valid
  8. Select a Jira project
  9. Pick a Jira sample
  10. Choose Celoxis as the action app
  11. Select the "Create Task" action
  12. Connect with Celoxis
  13. Enter your connection details
  14. Test the newly added connection
  15. Your connection is valid
  16. Map Jira fields to Task fields
  17. Test this Zap
  18. Turn this Zap on

After you turn the Zap on, if issues are created in Jira in the project you selected, tasks will automatically be created in Celoxis based on the fields mapped above after

depending on your plan with Zapier.

Zap #2 - Issue updated in Jira → Update task in Celoxis
  1. Make a Zap
  2. Select Jira as the trigger app
  3. Select the "Updated Issue" Jira trigger
  4. Select Jira account
  5. Select Jira project
  6. Select Jira sample
  7. Select Celoxis as the action app
  8. Select the "Find Task" action
  9. Select Celoxis account
  10. Use External Key
  11. Test the Find Task action
  12. Select Celoxis action app
  13. Select the "Update Task" action
  14. Select Celoxis account
  15. Map Fields
  16. Test the Zap
  17. Turn the Zap on

Now after an issue has been updated in the project selected in the above Zap, the corresponding task will be updated in Celoxis based on the fields mapped above after

depending on your plan with Zapier.