About Arcamed
Arcamed delivers precision case and tray solutions for orthopedic OEMs, built on technology and a culture of excellence that ensures quality and reliability. Project Manager & Design Supervisor Ashley Ray leads the engineering team, aligning stakeholders and clients to drive seamless projects and on-time, high-quality outcomes.
- INDUSTRY OEM Solutions
- LOCATION Indianapolis, IN
Manufacturing
Medical Devices
Surgical Instruments
MedTech Manufacturing
The Challenge
Arcamed’s rapid growth revealed key challenges across projects, systems, communication, and reliability.
Rapid Growth & Scaling Demands
With fast business expansion, Arcamed faced increasing pressure to manage multiple projects simultaneously while keeping visibility over resources.
Poor Client Transparency
Email-based communication caused lost updates, delayed approvals, and limited visibility for customers.
Fragmented Systems
Teams relied on multiple tools and spreadsheets to track capacity and project progress, creating inefficiencies and preventing a single source of truth.
Reliability Concerns
Prior systems lacked consistent performance, making it difficult to fully depend on them for business-critical operations.
Why Arcamed Chose Celoxis
Arcamed formed a multi-departmental task force to evaluate project management software. The team created a detailed rubric of requirements and tested several solutions.
Selection Criteria Included:
- ✔️ Intuitive, user-friendly interface for both staff and customers
- ✔️ Strong capacity and resource planning, with the ability to mark non-working days
- ✔️ Customizable project structures tailored to customer needs
- ✔️ Salesforce integration to streamline workflows
- ✔️ Advanced reporting and analytics
- ✔️ Scalability to support future growth
- ✔️ Robust security to protect sensitive customer data
- ✔️ Reliable functionality and responsive human support
- ✔️ Client dashboards to improve collaboration and visibility
Celoxis stood out immediately, especially for its capacity planning features, collaborative client dashboards, and responsive support team. After an extended trial, Arcamed confidently adopted Celoxis as its central project management platform.
Key Benefits After Adopting Celoxis
The transformation was clear: streamlined workflows, stronger collaboration, and future-ready capabilities.
Capacity Planning Made Simple
Celoxis’ workload and capacity planning tools give Arcamed full visibility into resource allocation and upcoming customer needs.
Client Dashboards for 24/7 Transparency
Customers access real-time project timelines, approvals, and updates directly in Celoxis. This has dramatically reduced missed emails and approval delays.
Streamlined Communication
Internal teams and external clients collaborate directly within the platform, ensuring critical updates and approvals are never lost.
System Consolidation
Multiple fragmented tools were replaced with Celoxis, centralizing project planning, reporting, and collaboration in one place.
Reliable Human Support
Arcamed emphasized Celoxis’ fast, human-driven support as a key differentiator, helping their team resolve questions quickly and confidently.
Future-Ready with AI
Arcamed has begun exploring advanced modules like risk management, issue tracking, and Celoxis’ Lex AI for smarter resource management.
Quantifiable Improvements
Here’s a side-by-side comparison that shows how Arcamed’s operations shifted once the new tools were in place.
Quantifiable Improvements
| Area | Before Celoxis | After Celoxis |
|---|---|---|
| Project Tracking | Multiple systems & spreadsheets | Single, consolidated platform |
| Client Communication | Emails causing delays & lost updates | Real-time dashboards & discussion threads |
| Capacity Planning | Manual, fragmented, and reactive | Visual workload planning with non-working days |
| Reliability | Tools lacked consistency & performance | Dependable system with strong support |
| Customer Experience | Limited visibility and delayed approvals | Full transparency & faster approvals |
Client Testimonial
Do your homework and find out what is critical for your company, because what you'll find is that Celoxis customer support stands out above the rest. For product development and contract design, Celoxis is just designed perfectly to handle this type of project management.
Ashley RayProject Manager & Design Supervisor, Arcamed
Celoxis leverages Amazon Web Services (AWS) to ensure high availability, reliability, and security. Hosted in AWS's robust U.S. and Ireland data centers, we utilize services like EC2, EBS, and Aurora to deliver a seamless, scalable, and secure user experience.
